Business Skills
Build the foundation for a successful career in business with courses covering everything from basic principles to advanced strategies.
Enquire about this courseHomeTraining
Empowering You to Achieve More
Welcome to SME Training Academy
Accredited courses and practical skills for people in Birmingham and the West Midlands.
Book your free initial assessmentAt SME Training Academy, we are dedicated to providing high-quality, accessible training and development opportunities for individuals in hard-to-reach communities. Our mission is to equip you with the skills and knowledge needed to thrive in today's fast-paced world, offering expert-led courses in key areas such as business, accountancy, customer service, administration, functional skills in English, Maths, and ICT.
We believe in the power of education to transform lives, and we are proud to partner with local colleges and organisations to make learning accessible, relevant, and impactful.
Whether you're looking to gain qualifications, improve your employability, or expand your personal skills, we're here to support you every step of the way. Please speak to our team who can check your eligibility and start your enrolment.
Led by our founder Amina Hussain.
Courses we offer
Accountancy
Gain practical skills and qualifications in accounting and finance, perfect for both beginners and those looking to enhance their expertise.
Enquire about this courseCustomer Services
Learn the art of excellent customer service, equipping you with the skills needed to excel in any customer-facing role.
Enquire about this courseAdministration
Develop essential administrative and office management skills to become an invaluable asset in any workplace.
Enquire about this courseFunctional Skills
Improve your abilities in English, Maths, and ICT with tailored courses that make learning relevant and engaging for all levels.
Enquire about this courseCourse details
Every course below leads to a nationally recognised VTCT (Skillsfirst) qualification. Download the course details or ask us to check your eligibility.
| Code | Level | Qualification | Details |
|---|---|---|---|
| CSA01 | Level 1 | VTCT (Skillsfirst) Level 1 Award in Principles of Customer Service (RQF) | Course details (PDF) |
| DPC1 | Level 1 | VTCT (Skillsfirst) Level 1 Certificate in Skills for Employment (RQF) | Course details (PDF) |
| TMD3 | Level 3 | VTCT (Skillsfirst) Level 3 Diploma in Team Management (RQF) | Course details (PDF) |
| CPBA1 | Level 1 | VTCT (Skillsfirst) Level 1 Award in Computerised Payroll for Business (RQF) | Course details (PDF) |
| CPBC2 | Level 2 | VTCT (Skillsfirst) Level 2 Certificate in Computerised Payroll for Business (RQF) | Course details (PDF) |
| CAA1 | Level 1 | VTCT (Skillsfirst) Level 1 Award in Computerised Accounting for Business (RQF) | Course details (PDF) |
| CBBC2 | Level 2 | VTCT (Skillsfirst) Level 2 Certificate in Computerised Accounting for Business (RQF) | Course details (PDF) |
Why train with SME Outsourcing?
- Experienced TrainersLearn from industry professionals who are passionate about your success.
- Flexible LearningChoose from in-person, online, or blended learning options that fit your schedule and lifestyle.
- Accredited QualificationsGain nationally recognised qualifications that will help you stand out in the job market.
- Local PartnershipsWe work closely with local colleges, employers, and community groups to ensure our training meets the needs of both individuals and businesses.
- Supportive EnvironmentWe provide ongoing support and guidance to help you stay on track and reach your goals.
Supporting hard-to-reach communities
We understand the unique challenges faced by individuals in hard-to-reach communities, and we are committed to providing training that's accessible, affordable, and supportive. Our inclusive programs are designed to break down barriers and ensure that everyone has the opportunity to gain valuable skills, regardless of their background or previous experience.
Get started today
Ready to take the next step in your learning journey? Contact us now to find out more about our courses, enrollment process, and available funding options. Together, we can unlock your full potential.